Job Summary The Time and Attendance Coordinator is responsible for the accurate administration, monitoring, and maintenance of employee timekeeping and attendance records across production and operational departments. This role reports to the Payroll Manager / Payroll Assistant Manager and works closely with Production Supervisors, Human Resources to ensure employee hours, schedules, and attendance data are accurately captured, verified, and processed for payroll.

The position plays a key role in supporting payroll accuracy by reconciling time and attendance data, resolving discrepancies, and ensuring compliance with company policies, attendance procedures, and applicable employment legislation. This role requires strong attention to detail, problem-solving skills, and the ability to work in a fast-paced manufacturing environment with multiple production shifts.

Key Responsibilities

Time & Attendance Administration

- Maintain and administer the organization’s time and attendance system
- Ensure accurate recording of employee hours, shifts, overtime, premiums, and attendance exceptions
- Monitor daily attendance activity, including absences, late arrivals, missed punches, and schedule changes
- Reconcile time and attendance records against production schedules and supervisor inputs
- Identify and correct discrepancies in timekeeping records in a timely and accurate manner
- Ensure all employee time records are complete and approved prior to payroll deadlines

Production Coordination & Support

- Work closely with Production Supervisors to ensure accurate employee scheduling and attendance reporting
- Communicate daily with production departments regarding attendance issues, staffing gaps, and schedule changes
- Support production teams in resolving timekeeping issues, missed punches, and shift adjustments
- Assist in maintaining accurate records for shift assignments, overtime allocation, and production scheduling changes
- Ensure alignment between production requirements and payroll time reporting

Payroll Support & Reporting

- Provide accurate and timely time and attendance data to the Payroll Department for processing
- Assist the Payroll Manager / Payroll Assistant Manager with payroll preparation and reconciliation activities
- Generate and distribute time and attendance reports, including:
- Missing time reports
- Overtime summaries
- Late or missed punch reports
- Shift variance reports
- Unscheduled or exception reports
- Investigate and resolve payroll-related timekeeping discrepancies




- Maintain organized records of all time and attendance adjustments and approvals

Compliance & Record Maintenance

- Ensure compliance with company policies, attendance procedures, and employment standards legislation
- Maintain accurate and confidential employee attendance records
- Support audits and reporting requirements related to timekeeping and payroll data
- Ensure proper documentation and approval of all time adjustments and corrections
- Monitor adherence to attendance policies and escalate concerns as required

Continuous Improvement & Systems Support

- Support ongoing improvements to time and attendance processes and system functionality
- Assist with system updates, testing, and troubleshooting related to timekeeping software
- Identify opportunities to improve efficiency, accuracy, and reporting within attendance processes
- Provide input on best practices for scheduling, attendance tracking, and workforce reporting

Qualifications & Requirements Education & Experience

- Post-secondary education in Human Resources, Payroll, Business Administration, or related field preferred
- 2–4 years of experience in time and attendance administration, payroll support, or related administrative role
- Experience in a manufacturing or multi-shift production environment considered an asset
- Familiarity with timekeeping systems or similar platforms preferred

Knowledge & Skills

- Strong understanding of time and attendance processes, payroll basics, and scheduling practices
- Excellent attention to detail and high level of accuracy
- Robust communication and interpersonal skills, particularly when working with production teams
- Ability to resolve discrepancies and handle competing priorities in a fast-paced environment
- Strong organizational and time-management skills
- Proficiency with Microsoft Office and data entry systems
- Ability to maintain confidentiality and handle sensitive employee information professionally
- Strong problem-solving skills and ability to work independently

Working Conditions

- Office-based role in manufacturing environment
- Fast-paced,



deadline-driven setting aligned with production schedules and payroll cycles
- Regular interaction with production supervisors, employees, payroll staff, and HR team
- Manual dexterity required for computer-based systems and data entry
- Frequent exposure to confidential employee attendance and payroll information requiring discretion
- This position is primarily a day shift; however, some weekend and holiday hours are required

What We Offer

- Opportunities for professional growth and development
- Permanent, year-round positions
- Employee Assistance Program (EAP)
- Group home and auto insurance
- Active social committee
- Subsidized lunches at our on-site cafeteria
- Work at a state-of-the-art manufacturing facility in Markdale, Ontario
- The chance to join an international, award-winning business - the largest ice cream manufacturer in Canada
- A positive workplace culture where we take pride in what we do and strive for excellence
- Free ice cream!

Compensation At Chapman’s, compensation is guided by a pay-for-performance philosophy that recognizes and rewards individual contributions.

Salary

$52,000 to $57,000 salary range.

In addition to wages, employees will be eligible for:

- Regular wage reviews as part of a comprehensive total rewards package
- Retirement savings program, including a company-matching pension plan to support long-term financial planning
- Comprehensive extended health, dental, life, and disability benefits
- Mental health support as part of the benefits program

Disclaimer The above statements are intended to describe the general nature and level of work to be performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time and as needed. We thank all those that apply in advance for your application, however only those selected will be contacted, no phone inquiries please.

Job Types: Full-time, Permanent

Pay: $52,000.00-$57,000.00 per year

Benefits

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Markdale, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

📌 Time and Attendance Coordinator (Markdale)
🏢 CHAPMANS ICE CREAM
📍 Markdale