One of our clients is seeking for an experienced and reliable temperature controlled City Dispatcher to join a mid-sized transportation company specializing in refrigerated and temperature-controlled freight.

The successful candidate will be responsible for coordinating daily Calgary pickup and delivery operations, supporting dock operations, monitoring drivers and linehauls, and ensuring customer freight is delivered efficiently and on time.

Key Responsibilities

- Coordinate daily Calgary LTL and FTL pickups and deliveries
- Coordinate with dock operations to ensure daily plans are executed efficiently
- Schedule delivery appointments and consolidate deliveries based on customer requirements
- Monitor inbound linehauls and adjust delivery schedules as required
- Pre-plan next-day pickup and delivery schedules
- Monitor driver and vehicle locations to optimize time and equipment utilization
- Communicate effectively with drivers, customers, dock personnel, and internal teams
- Track and maintain records of driver activities, fuel usage, and maintenance issues




- Document and resolve OS&D; (Over, Short & Damaged) issues
- Handle customer inquiries and complaints professionally
- Monitor daily operations and identify opportunities to improve efficiency
- Support the overall dispatch operation and ensure customer service expectations are met

Qualifications and Requirements

- Previous experience in transportation dispatching
- Experience with LTL and FTL operations
- Strong knowledge of Calgary and surrounding areas
- Excellent organizational, communication, and problem-solving skills
- Ability to manage multiple priorities in a rapid-paced environment
- Strong attention to detail and ability to make timely decisions
- Experience working with drivers and dock operations
- Experience with temperature-controlled or refrigerated freight is an asset
- TruckMate experience is an asset

Pay: $19.00-$25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 City Dispatcher (Rocky View County)
🏢 Flex Recruitment Group
📍 Rocky View County