22 Oct
|
Manulife
|
London
Reporting to the Vice President, Sales and Operations, the District Manager is responsible for the overall performance of a district, including sales, profitability, customer experience and the leadership of management teams. The District Manager acts as a strategic leader and mentor to store managers, ensures consistent application of brand standards and serves as the primary link between the stores and head office.
Main Responsibilities
- Implement business strategies aligned with Structube’s vision, objectives and sales targets;
- Lead, coach and develop store managers to build high-performing, engaged teams that are accountable for their results;
- Monitor and analyze key performance indicators (KPIs), including sales, conversion rate, average basket, sales productivity, payroll, discounts, refunds and other operational indicators;
- Identify trends and opportunities for improvement, and work with store managers to develop clear, measurable action plans to improve results;
- Ensure that stores meet their monthly sales targets, KPI objectives and established productivity expectations;
- Conduct regular store visits to assess sales performance, customer experience, team effectiveness, visual merchandising and operational execution;
- Ensure that store managers coach their teams effectively and consistently monitor individual and store performance;
- Ensure consistent application of company policies, procedures, standards and operational expectations across all stores;
- Oversee day-to-day district operations and provide support in resolving escalated customer situations;
- Ensure that merchandise management, inventory control and loss prevention are rigorously maintained in each store;
- Act as the key link between head office and in-store teams,
ensuring effective communication and execution of company initiatives;
- Promptly address performance, policy non-compliance or compliance issues, in accordance with company policies and applicable legislation;
- Foster a strong culture focused on sales, accountability, coaching, collaboration, customer service and continuous improvement;
- Perform any other related duties, as required.
Skills and Qualifications
- A minimum of 7 years of retail experience, including 3 years in a store management or multi-store management role;
- Fluency in English, both spoken and written;
- Proven leadership skills and demonstrated experience in developing managers and maximizing the performance of multiple sales teams;
- Solid business acumen and ability to analyze performance indicators;
- Keen sense of organization, planning and priority management;
- Ability to influence, mobilize and manage change;
- Availability to travel regularly to stores within the district and to work according to operational needs, including some evenings and weekends;
- Valid driver’s licence and access to a vehicle, as the role requires regular driving between store locations within the district.
Additional Information
At STRUCTUBE , we believe in equal access to employment and the richness of the diversity of our employees
About us
Structube wants to offer its clients a wide range of modern edge home furniture at its best affordable prices We help our customers rediscover their home, one room at a time. With over 80 stores nationwide and over 700 employees and counting, Structube's small family business has become a thriving retailer brand looking to transform its future retail markets. Join Structube and come experience working with our ambitious, dynamic and motivating team
📌 Gestionnaire, Marketing, Produits et services d’épargne-retraite, Monde (London)
🏢 Manulife
📍 London