Lead client strategy, analytics, and field sales recommendations at Encore in a hybrid Client Manager role serving complex accounts.

The Client Manager partners strategically with assigned clients, translating business priorities and field results into measurable recommendations. You will lead client meetings, interpret performance data, and coordinate internal specialists. The role supports Canadian retail, consumer packaged goods, merchandising, and outsourced sales services.

Key Responsibilities:

- Build trusted relationships across client functions and seniority levels
- Lead business reviews, planning sessions, and client meetings
- Translate reporting into insights, implications, and recommended actions
- Define priorities, measures, timelines, budgets, and reporting requirements




- Identify organic growth opportunities within existing client relationships

Requirements:

- Seven or more years in client service or account management
- Complex relationship management and senior stakeholder influence experience
- Knowledge of Canadian retail, CPG, field sales, or merchandising
- Advanced Excel, PowerPoint, communication, and presentation skills
- Business, marketing, analytics education or equivalent practical experience

Apply client curiosity, commercial acumen, and insight-led storytelling to strengthen Encore relationships, performance, and service delivery.

📌 Client Strategy Manager CPG Retail (Oakville)
🏢 Encore
📍 Oakville