Become a Front Office Associate at Niagara Casinos, where exceptional guest service and attention to detail are key. This role is tailored for those eager to enhance guest experiences. We are looking for a Front Office Associate to join our dynamic team on a fixed-term basis. This position requires a Hotel Restaurant Management Diploma or a year of experience in a luxury hotel. You'll handle registrations, assist guests with their inquiries, and promote our special events and advantages, ensuring a smooth experience for all.

Key Responsibilities
• Assist guests with check-in and check-out processes
• Handle payments and ensure guests understand terms
• Promote hotel promotions and Momentum Card Holder benefits
• React to business fluctuations while maintaining service
• Ensure compliance with safety and OH&S; policies

Requirements:
• Hotel Restaurant Management Diploma or 1+ year experience
• Knowledge of Hotel Property Management Systems
• Experience with LMS and Momentum Card Levels
• Exceptional communication and interpersonal skills
• Ability to work independently and in a team environment Elevate guest experiences with your skills and service excellence at Niagara Casinos.

📌 Front Office Associate in Niagara Casinos (Regional Municipality of Niagara)
🏢 Niagara Casinos
📍 Regional Municipality of Niagara