Join Manulife's Individual Insurance Team as a Bilingual New Business Case Coordinator. This role is pivotal in providing proactive support to financial advisors and ensuring timely processing of insurance applications. As a Bilingual Current Business Case Coordinator, you'll foster strong relationships with assigned branches, ensuring exceptional service standards. Utilize your communication skills in both English and French to facilitate effective collaboration with our Corporate and National Account teams. Your proactive follow-up and customer service expertise will drive timely resolutions and keep clients informed throughout the new business process.

Key Responsibilities
• Build relationships with assigned branches as main contact




• Proactively follow up on pending insurance cases
• Anticipate customer needs and communicate updates
• Own and manage files to resolve processing issues

Requirements:
• Bilingual in French and English
• Strong oral and written communication skills
• Excellent customer service experience
• Ability to adapt and handle changes
• Understanding of life insurance products is a plus Bring your bilingual skills and customer service prowess to Manulife, making a difference in our clients' experiences.

📌 Bilingual New Business Coordinator at Manulife (Halifax Regional Municipality)
🏢 Manulife
📍 Halifax Regional Municipality