Welcome residents and visitors as an Optima Living Concierge while coordinating inquiries, move-ins, administrative tasks, and daily community operations. This role requires computer literacy.

Reporting to the General Manager or Administration Manager, the Concierge creates a warm experience in a senior living community. Responsibilities include customer service, information flow, appointment coordination, and confidential leadership support. The position supports person-centered care, resident dignity, and operational standards.

Key Responsibilities:

- Greet residents, visitors, and team members professionally
- Manage incoming calls, inquiries, visitors, and contractors
- Track courier packages and maintain visitor sign-in procedures
- Coordinate move-ins, appointments, transportation, meetings,



and tours
- Complete records, minutes, filing, and confidential administrative support

Requirements:

- Minimum one year of administrative or similar experience
- Computer literacy and strong written communication skills
- Ability to organize, prioritize, and solve problems
- Ability to manage challenging situations respectfully
- Transparent police, vulnerable sector, and provincial health checks

Apply administrative organization, respectful communication, and customer service to support residents, leaders, and community operations at Optima Living.

📌 Senior Living Concierge Administrator (St. Albert)
🏢 Optima Living
📍 St. Albert