Patient Safety/Quality Improvement Coordinator

SHIFT TYPE

Days, Monday - Friday

DEPT/PROGRAM

Quality, Patient Safety and Risk

JOB CLASS

A0005

EMPLOYMENT TYPE

Temporary Full Time up to 2 Years

RATE OF PAY

$52.98 - $59.30 per hour

WORK SCHEDULE

EMPLOYEE GROUP

AMAPCEO

POSTING TYPE

Open

POSTING DATE

October 19 th , 2026

HYBRID ELIGIBLE

Yes

OPEN POSITIONS

1

Waypoint Centre for Mental Health Care is a 315-bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high-secure forensic mental health services in the province.

The Manager of Practice, Clinical Performance & Patient Safety is currently seeking a temporary full-time Patient Safety Quality Improvement Coordinator. The purpose of the position is to Coordinate Waypoint's Excellence Every Day accreditation continuous readiness program, keep the accreditation activities planned, tracked, and connected across peer PSQI Coordinators, Professional Practice, accountable leaders, and committees and enable Standard and Required Safety Practice (RSP) owners to meet their responsibilities of embedding their work into daily operations

The Coordinator is responsible for making sure accreditation activities are planned, tracked, connected, and escalated. Accountable Senior Leaders, Responsible Leads, and supporting committees remain accountable for meeting standards and RSPs, completing actions, and maintaining evidence of practice.

Please Note: This position offers a hybrid work environment consisting of in-office and work from home.



Office location is 500 Church Street, Penetanguishene, ON.

- Coordinate hospital-wide PS and CQI initiatives incorporating the use of performance/outcome indicators; accreditation advisory and quality committees; updating and maintaining patient safety and quality improvement policies and procedures; providing presentations and quarterly reports to director, senior managers and governing body regarding PS/QI and/or service evaluation activities; collaborating with managers and the Decision Support Team regarding the collection and reporting of indicator data on a hospital-wide basis, and; providing advice, support, coordination, and education re the hospital’s accreditation preparation process.
- Conduct, analyze and report patient/client incident data and/or quality performance indicators registered in the electronic database and making recommendations re ways to minimize/mitigate patient safety concerns through system changes and improvements and/or discussing and offering solutions when possible, to develop, review and revise facility policies as appropriate to maintain adherence to current standards and regulatory requirements.
- Maintain and upgrade of incident/safety data collection software.
- Provide consultative support for patient-care teams,



support teams and departments to develop and explore patient/client safety strategies and/or CQI project ideas; facilitating project meetings and team formation; linking facilitators and sponsors with project teams; following-up on projects/activities; encouraging communication of quality improvement efforts; providing advice on PS and CQI practices/principles to departments, teams and managers.
- Assist in the maintenance of patient complaint/safety incident data files in compliance with regulatory agencies; promoting maximum confidentiality in keeping with relevant privacy protection legislation by limiting access to such information; collecting, evaluating and distributing relevant data concerning patient injuries, aggregate data summaries, monthly trend analyses of incidents; and monitoring resolutions to reported incidents.
- Participate in the review of adverse events and quality of care concerns – facilitating root cause analyses, conducting investigations, monitoring action plans and improvement efforts. Participating in ethical deliberations as appropriate. Directly refers to manager and/or relevant senior manager(s), issues of concerns related to quality of care
- Assess the educational/training needs of staff and teams related to patient safety and continuous improvement principles, methods and tools, and service evaluation activities; developing and updating education/training plans as required; delivering or coordinating the delivery of relevant learning activities to support PS/QI and evaluation activities; coordinating the hospital’s annual Patient Safety Week.
- Sustain relationships with PS/QI network of professionals both

📌 Patient Safety/Qlty Imprvmt Co (Canada)
🏢 Waypoint Centre for Mental Health Care
📍 Canada