Coordinate deliveries at RONA using communication, organization, and customer service skills. Support customers, drivers, and internal teams throughout each delivery.
As a Delivery Support Associate Dispatcher, you will plan schedules, routes, and driver assignments while managing delivery-related communication. You will advise customers on capabilities, adjust orders, maintain accurate documentation, and resolve issues. The position also includes tracking deliveries, checking stock, processing payments, and supporting smooth sales operations.
Key Responsibilities:
- Plan delivery schedules, routes, and driver assignments
- Coordinate customers, drivers, and internal delivery teams
- Advise customers about lead times and product placement
- Adjust orders and maintain accurate documentation
- Track deliveries, process payments, and close orders
Requirements:
- Excellent communication and customer service skills
- Ability to handle pressure and multitask
- Flexibility and urgency when unexpected issues arise
- Good judgment, responsibility, and organizational skills
- Proficiency with standard office equipment
Bring organized delivery coordination, explicit communication, and customer service judgment to RONA’s delivery operations.
📌 Delivery Dispatcher Customer Service Associate (Canada)
🏢 Rona
📍 Canada