Customer service and administrative accuracy define this Customer Service Administrator position at Assured Automotive. Support collision repair customers in person and by phone.

Assured Automotive seeks a Customer Service Administrator to deliver exceptional customer experiences while completing administrative tasks. You will support facility KPIs through customer communication, rental and towing coordination, Repair Order reconciliation, and Accounts Receivable management. The role requires a high school diploma or equivalent and at least one year of similar customer service experience. Strong Google platform and Microsoft Office knowledge supports daily work, alongside effective verbal and written communication.

Key Responsibilities:

- Greet customers positively in person and by phone
- Confirm rental vehicles,



reservations, and towing requests
- Communicate updates with customers and insurance claims personnel
- Confirm appointments and follow up on assignments
- Reconcile Repair Orders and manage Accounts Receivable

Requirements:

- High school diploma or equivalent
- At least one year of similar customer service experience
- Solid Google platform and Microsoft Office knowledge
- Effective verbal and written communication skills
- Valid driver's license

Apply customer service, administrative coordination, and detail-focused accuracy to support Assured Automotive collision repair operations.

📌 Customer Service Administrator Collision Repair (Canada)
🏢 Boyd Group
📍 Canada