Customer service and order coordination define this hybrid Supply Chain Coordinator contract in Thorndale, Ontario. Use communication and problem-solving skills daily.
Reporting to the Supplier Coordinator Manager, this front-line role supports positive customer experiences at Sollio Agriculture. You will handle inquiries, process orders, coordinate fulfillment, and provide product information. The work also includes managing records, shipments, offers, price lists, and reports while maintaining current software data.
Key Responsibilities:
- Respond to customer inquiries by phone and email
- Process orders, returns, and exchanges under company policies
- Coordinate accurate fulfillment and timely delivery with internal teams
- Resolve escalated concerns and provide product information
- Process shipment documents and update software data
Requirements:
- High school diploma or equivalent required
- One to two years of customer service experience an asset
- Excellent communication and interpersonal skills
- Problem-solving ability with patient, empathetic customer interactions
- Familiarity with customer service software and tools
Bring organized customer service, order processing, and communication skills to Sollio Agriculture’s hybrid Thorndale supply chain team.