- Full-time

Company Description

Build bold. Deliver impact. Win together.

At General Dynamics Mission Systems–Canada, we’re not just engineering technology — we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen communities, and protect the people we serve.

If you’re looking for meaningful work that contributes to a safer, more secure world, you’ll find purpose here. Every day, your skills will directly impact programs that matter.

Job Description

We are currently looking for a Life Cycle Material Engineering Specialist, to join our Ottawa team.

As part of the team you will be working closely with manufacturing in providing technical support through troubleshooting of product issues, as well as acting as a liaison between program teams, customers and other internal stakeholders regarding product support matters. A key aspect of this role will also include focusing on continuous improvement through active participation in review of current processes and provide corrective and preventative actions in order to meet department goals of 100% on time delivery, strong quality of product and provide an overall positive internal/external customer experience.

Key Responsibilities

- Guide Product Support Technicians and Technologists, Coordinators, and Commercial Officers, enabling them to achieve their quality and on-time-delivery goals and objectives.
- Lead through influence and mentor Technicians and Technologists in managing product support problems, conducting fault isolations/analyses, and driving solutions.




- Recommend corrective and preventive actions to program engineering teams for potential product quality issues.
- Identify systemic gaps in processes and procedures, and partner with the affected stakeholders to design and implement resolution mechanisms.
- Partner with coordinators to ensure the integrity of all Product Support data and ensure comprehensive documentation of repair process.
- Leverage data analytics and expert judgement in developing cost estimates, and in producing and presenting high-impact reports, analyses, and briefings (such as status reports, root cause analysis, Tear Down and Investigation reports, and repair analysis reports) to internal and external stakeholders.
- Direct the triage workflow of incoming repair products, setting prioritisation, documenting product assessments, and facilitating communication with stakeholders.
- Serve as the primary technical liaison for customers, leading in office troubleshooting assignments, and representing the company’s expertise. This may involve occasional travel to customers’ sites.
- Conduct obsolescence investigation, validate substitutions, and manage EC/Approval processing, contributing to overall life cycle management of materiels.
- Champion continuous improvement projects from concept through implementation, ensuring they are aligned with Project Support business objectives and priorities.




- Provide expert technical feedback during development of products, and acts as engineering technical program representative to repair programs requiring support on electrical and mechanical components.
- Perform any additional duties as delegated by the Manufacturing Engineering & Product Support Manager.

Qualifications

- Bachelor’s degree in Industrial, Mechanical, Manufacturing Engineering, or a related discipline .
- 5–7 years of relevant experience in product support, manufacturing/test engineering, systems troubleshooting, or a related technical environment.
- Strong understanding of product design, system integration, manufacturing processes, and test/diagnostic methods for complex electronic systems.
- Experience performing failure analysis, root cause analysis, troubleshooting, and implementing corrective solutions.
- Knowledge of electrical engineering principles, circuit design, production assembly/test methods, quality practices, and IPC standards.
- Ability to analyze complex technical issues, develop solutions, and provide technical guidance as a subject matter expert (SME).
- Strong analytical, problem-solving, communication, and collaboration skills.
- Experience supporting Department of National Defence (DND) programs, defence-related products, or military systems.
- Experience with Life Cycle Material Management (LCMM), including product sustainment, maintenance, repair, and supportability activities.

Assets

- Professional Engineering designation (P.Eng.) or eligibility for registration.
- Experience with software programming, scripting, or technical tools used for troubleshooting and process improvement.
- Ex

📌 Life Cycle Material Engineering Specialist (Ottawa)
🏢 General Dynamics Mission Systems
📍 Ottawa