Float is seeking a Digital CSM to own health, adoption, and expansion for its Scaled segment of 7,000+ customers. You’ll design a digital‑first, one‑to‑many program including webinars, email lifecycle, in‑app education, and community touchpoints to cover accounts at scale.
This role rewards data‑driven decision making, collaboration with CX, Product, RevOps, and a quick, ambitious culture in Toronto with a hybrid work model.
📌 Scaled Customer Success Program Lead (Toronto)
🏢 Float
📍 Toronto