Business Development Representative (Ottawa)

About this position

Company Overview

Closer Conveyancing is a dynamic team born in London, Ontario, comprised of law and tech professionals dedicated to enhancing the property closing experience. Our mission is to streamline the property conveyancing process for lawyers and clerks, ensuring it is optimized for today’s needs and future innovations. We pride ourselves on our values of trust, integrity, and delivering a world-class product.

About the Role

We are seeking a proactive, organized, and results-oriented Business Development Representative to join our Sales team.

Closer is a software platform designed to transform how lawyers, clerks, and their clients manage real estate transactions. Reporting to the Business Development Manager, you’ll be responsible for the territory spanning Ottawa and Peterborough through to the East GTA. You’ll research prospective firms, build relationships through face-to-face drop-ins, email, and phone outreach, qualify leads, and book product demonstrations with senior members of our Sales team. You’ll also work closely with Marketing and Design to support campaigns and engagement initiatives that generate interest and nurture prospective customers.

This is a hands-on role for someone who enjoys getting out into the market, building relationships, taking initiative, and creating opportunities from the ground up. You’ll need to be resourceful, self-directed, and comfortable managing multiple priorities in a fast-paced and evolving environment.

What You’ll Do

Lead Generation & Prospecting:





- Research and identify new law firms and prospective customers based on our target buyer persona and current lead qualification criteria.
- Self-source new business opportunities and prioritize high-potential prospects.
- Perform outbound prospecting through cold calling, cold emailing, drop-ins, and other appropriate outreach methods.
- Develop and maintain relationships with prospective customers throughout the sales development process.
- Nurture existing prospects through continued outreach and follow-up.
- Qualify leads and identify opportunities to book product demonstrations with senior members of the Sales team.
- Maintain and test various email and call scripts to improve prospect engagement and outreach effectiveness.
- Monitor our website chat platform and respond to inquiries from current prospects.
- Manage new and active leads through our sales CRM.
- Keep detailed and accurate records of lead information, call notes, interactions, and pipeline progress.
- Create and maintain sales forecasts.
- Track prospect activity and follow up consistently to move opportunities through the sales process.
- Provide regular updates on lead activity, prospect feedback, and pipeline development.
- Distill feedback and insights collected from conversations with prospects and share them with Sales, Product, Marketing, and executive leadership.

Marketing & Campaign Support:





- Work closely with the Marketing and Design teams to support campaigns designed to generate new leads and engage existing prospects.
- Assist with the development and execution of marketing campaigns across digital and print channels.
- Provide insights from prospect conversations to help inform messaging, campaigns, and customer engagement initiatives.
- Support initiatives designed to re-engage prospects who have not responded to previous outreach.
- Collaborate with internal teams to identify new opportunities for prospect engagement and business development.

Market & Product Research:

- Stay up to date with new Closer product features, developments, and capabilities.
- Maintain an understanding of our target customers, their needs, and the challenges they face.
- Monitor competitors and stay informed on relevant industry developments.
- Identify trends, opportunities, and feedback that may help inform Sales, Marketing, and Product initiatives.

Client Meetings & Travel:

- Travel to law firms and prospective customers within your region to meet with prospects and support business development activities.
- Build relationships with prospective customers through in-person meetings, demonstrations, and other engagement opportunities.
- Represent Closer professionally when meeting with prospective customers and industry contacts.
- Travel is an essential function of this position and is expected to account for no less than 25% of the role.

What You’ll Bring

- 3+ years of sales or business development experience, preferably in a B2B, SaaS, or

📌 Business Development Representative (Ottawa)
🏢 Lawlabs
📍 Ottawa