Engage audiences at the Banff Centre for Arts and Creativity as a Casual Front of House Usher. Provide excellent customer service while supporting patrons at performances and events.
Your role involves welcoming attendees and handling general inquiries related to events and performances at Banff Centre. You will scan tickets, assist with seating, and address patron concerns while maintaining venue policies. This position is essential to ensuring that guests have a top-tier experience during their time at the theatre.
Key Responsibilities:
• Welcome patrons and provide information about events
• Manage entry by scanning tickets and assisting with seating
• Support patrons needing Accessible Seating
• Track attendance and report audience feedback
• Assist during emergencies or evacuations
Requirements:
• Strong customer service skills with a focus on patrons
• Versatile schedule for evenings and weekends
• Knowledge of First Aid and emergency procedures
• Comfortable using mobile devices for ticket scanning
• Ability to lift up to 25 pounds
Leverage your passion for the arts and commitment to service as a Front of House Usher at the Banff Centre.

📌 Casual Front of House Usher Banff Centre
🏢 Banff Centre for Arts and Creativity
📍 Banff