DXC Technology seeks a Major Incident Management Analyst to join its Global Command Center in Canada. You will lead restoration efforts, coordinate with technical teams and service providers, and communicate incident status using standard templates to stakeholders.
You will continuously improve processes, governance, and KPI reporting for 24/7 operations across 160+ locations. A minimum five years in ITIL/ITSM incident management and a B.S./B.A. are preferred.
📌 Senior Major Incident Manager (Quebec City)
🏢 DXC Technology
📍 Quebec City
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