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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the chance to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Campaign Operations Coordinator - Canada

WE ARE SONOVA

Where You Can Belong – Where You Can Grow – Where You Can Have An Impact

Campaign Operations Coordinator – Canada

Location: Mississauga or Kitchener, Ontario | Hybrid
Salary: $60,800–$75,000 CAD + Annual Bonus Potential
Travel: Approximately 10%
Language: Fluent French and English, written and verbal required

About the Role

Are you an organized, digitally minded marketer who enjoys coordinating campaigns, managing timelines and deliverables, and bringing marketing initiatives to life across multiple channels?





Sonova is looking for a Campaign Operations Coordinator to support marketing initiatives across its North American hearing instrument brands, Phonak and Unitron . In this role, you'll coordinate campaign intake, requirements, timelines, assets, stakeholder reviews, quality assurance, deployment readiness, and basic performance reporting across digital and promotional channels.

You'll work across English and French audiences while collaborating with teams across brand marketing, product management, lifecycle management, events, sales, customer marketing, marketing technology, analytics, global marketing, and external partners.

This is a great opportunity for someone early in their marketing career who enjoys project coordination and wants to build hands‑on experience in campaign operations within a collaborative, fast‑paced environment. You'll play an important role in helping ensure campaigns are accurate, measurable, on brand, and delivered on time.

What You'll Do

- Adapt, localize, format, and coordinate approved English and French campaign content across assigned email, digital, and promotional channels supporting Phonak and Unitron .
- Adapt approved messaging for appropriate channels, formats, B2B and B2C audiences, and English/French language requirements while preserving intended meaning and brand positioning.




- Coordinate campaigns from intake and briefing through execution, quality assurance, launch, and post‑campaign reporting , ensuring requirements, owners, approvals, dependencies, and deadlines are documented and managed.
- Coordinate bilingual campaign operations related to product launches , including campaign intake, requirements, assets, communications, promotional materials, approvals, launch readiness, and execution.
- Maintain assigned campaign assets and ensure deliverables are current, accurate, accessible, and consistent with approved brand and channel standards.
- Support the campaign intake process by reviewing briefs for completeness, documenting requirements, confirming deliverables and owners, and identifying missing information or timing risks before work begins.
- Collaborate with cross‑functional teams including brand marketing, product management, lifecycle management, events, sales, customer marketing, marketing technology, analytics, global marketing, and external partners.
- Project manage timelines, coordinate deliverables, and ensure marketing activities are completed accurately and on schedule.
- Perform quality assurance across assigned campaign components, including copy, links, audience selections, personalization, forms, tracking parameters, rendering, brand alignment, and required approvals.
- Coordinate stakeholder, brand, and localization reviews; document feedback, approvals, and change requests; and communicate impacts to campaign scope or timing.
- Use approved AI and emerging technology tools to improve campaign workflows, productivity, content adaptation, quality control, and process efficiency while f

📌 Campaign Operations Coordinator (Mississauga)
🏢 Sonova Group
📍 Mississauga