Position Title

Human Resources Manager

Department

Human Resources

Position Profile

The Human Resources Manager provides both strategic and hands-on leadership across all HR functions in a home and community healthcare environment. This full-time role oversees core HR operations, fosters a culture of engagement and inclusion, and advises organizational leaders on strategic HR initiatives.

The ideal candidate brings extensive HR expertise, strong leadership capability, and a transparent commitment to building a diverse, values-driven workplace. The Human Resources Manager ensures a high-performing culture that meets operational needs while adhering to Ontario legislation and health sector privacy requirements.

Working closely with the Operations and Clinical leadership teams, the Human Resources Manager supports workforce capacity and service excellence across both the publicly and privately funded divisions of the organization, including Ontario Health atHome and Access Integrated Care Solutions.

The successful candidate is a strategic thinker and practical operator, skilled in coaching, incident investigations, and conflict resolution. They are data-driven, systems-minded, highly organized, and strong in written communication and facilitation.

Key Responsibilities

- Lead all HR functions, including talent acquisition, employee relations, compliance, compensation, performance management, organizational effectiveness, culture, and workplace health and safety.
- Ensure HR strategies, policies, and practices are fully aligned with the Organization’s mission, vision, values and business goals
- Balance immediate organizational needs with long-term workforce resilience and sustainability.




- Serve as a trusted advisor and coach to leaders and the HR team on all people-related matters.

Engagement, Culture, Recognition and Compensation:

- Champion a high-performance culture grounded in engagement, excellence, and inclusion.
- Leads diversity, equity, and inclusion initiatives that strengthen collaboration and belonging.
- Sustains and enhances the Organization’s reputation as an employer of choice in the home and community care industry
- Leads, initiates and supports employee recognition programs and events that strengthen engagement, reinforce organizational values, and celebrate exceptional performance across all teams
- Maintains and evolves competitive total rewards and compensation programs aligned with sector standards.
- Leads a metrics-driven performance management framework that recognizes and rewards high performance

Talent, Development, Learning and Performance:

- Oversees recruitment and onboarding strategies to attract and integrate top talent.
- Partners with leaders on workforce planning, succession, and professional development.
- Leads the design and delivery of organization-wide learning, development initiatives and annual education requirements.
- Leads the annual performance cycle; calibrate ratings and align development plans with organizational goals.





Policy Development, Review & Implementation:

- Leads and supports development of HR and related operational policies, ensuring clarity, compliance, and relevance.
- Conducts scheduled and ad-hoc policy reviews to maintain accuracy, relevance, and alignment with best practices.
- Consults with Operations, Program Managers, Clinical teams, JHSC, and other internal stakeholders during policy creation and revision.
- Supports approval workflows, version control, and documentation management for all policies and procedures.
- Implements new or updated policies through structured communication plans, staff training, and change-management support.
- Ensures policies are accessible, consistently applied, and integrated into daily practice across all programs and sites.
- Owns the HR policy suite (e.g., education/licensing, hiring prerequisites, records management), ensuring updates reflect legislation and accreditation standards.
- Translates funder/client requirements into practical workforce standards (e.g., credentials, training, onboarding).
- Provides clear guidance on conditions of work per policy and client settings (clinical vs. administrative).

Workplace Injury/Accommodations, WSIB, OHSA, Oversight and Governance:

- Assists to set the enterprise strategy for injury management and workers’ compensation (WSIB) compliance; define standards, controls, and accountability for leaders across sites.
- Supports, contributes and assists in developing the policy framework for injury/illness reporting, return-to-work (RTW) and OHSA related matters.
- Ensures systems and processes achi

📌 Human Resources Manager (Ottawa)
🏢 Access Healthcare Services
📍 Ottawa