22 Oct
|
Kingston Health Sciences Centre
|
Kingston
22 Oct
Kingston Health Sciences Centre
Kingston
Career Opportunities: Diagnostic Imaging Secretary, Part-Time (Temporary) Position )
Imaging Services Administration
Kingston Health Sciences Centre (KHSC)
Temporary Part-Time | CUPE | Band C $26.62/hour
Kingston General Hospital, Hotel Dieu Hospital & Breast Imaging Kingston
Be the First Point of Contact in Patient Care
Are you an organized, customer-focused professional who thrives in a fast-paced environment? Join Kingston Health Sciences Centre (KHSC) as a DI Secretary and play a vital role in supporting patient care through exceptional administrative and scheduling services within our Diagnostic Imaging team.
In this rewarding role, you'll help patients navigate their healthcare journey by coordinating appointments, managing medical information, supporting imaging services, and ensuring a positive experience from registration through to appointment completion.
If you enjoy working with people, managing multiple priorities, and making a meaningful difference every day, we'd love to hear from you.
Why Join KHSC?
- Make a direct impact on patient care and experience.
- Join one of Canada's leading academic health sciences centres.
- Work alongside dedicated healthcare professionals in a collaborative environment.
- Develop specialized knowledge in diagnostic imaging and healthcare administration.
- Gain experience with advanced healthcare information systems and processes.
- Be part of an organization committed to innovation, quality improvement, and patient-centered care.
Hours of Work
This is a Temporary Part-Time position with rotating shifts:
- 7:00 a.m. - 3:00 p.m.
- 8:00 a.m. - 4:00 p.m.
- 10:00 a.m. - 6:00 p.m.
- 12:00 p.m. - 8:00 p.m.
Successful candidates may be required to work at:
- Kingston General Hospital Site
- Breast Imaging Kingston
Please note that shift schedules and work assignments may be adjusted based on operational requirements.
About the Role
As a member of the Diagnostic Imaging team, the DI Secretary provides essential administrative support that helps ensure patients receive timely and effective imaging services.
Reporting to the Clerical Coordinator, you will be responsible for patient registration, appointment booking, requisition processing, communication with patients and healthcare providers, and maintaining accurate patient information within various healthcare information systems.
What You'll Do
- Welcome and register patients arriving for imaging appointments.
- Verify patient information and maintain accurate records.
- Assist patients, families, physicians, and healthcare providers with professionalism and compassion.
- Respond to inquiries in person and by telephone.
Appointment Scheduling & Coordination
- Schedule, reschedule, and coordinate imaging appointments.
- Communicate appointment details, preparation instructions, and wait-time information.
- Coordinate bookings with physicians, technologists,
nurses, and other departments.
- Manage cancellations, urgent requests, and appointment changes.
Administrative Support
- Process and review imaging requisitions for completeness.
- Maintain accurate records and patient files.
- Scan, organize, and distribute documentation appropriately.
- Support the distribution of diagnostic imaging reports and images.
Information Systems & Data Accuracy
- Enter and maintain patient information accurately across multiple healthcare systems.
- Utilize hospital information systems, scheduling platforms, and imaging databases.
- Ensure confidentiality and privacy standards are maintained at all times.
- Contribute to quality improvement initiatives.
- Support patient safety through attention to detail and adherence to established procedures.
- Adapt to changing processes and operational needs.
What You Bring
Required Qualifications
- Two-year Office Administration Health Services Diploma or an equivalent combination of education and experience.
- Minimum two years of recent administrative experience in a healthcare or clinical setting.
- Strong knowledge of Microsoft Office, including Outlook.
- Proficiency in medical terminology.
- Minimum typing speed of 40 WPM with 90% accuracy.
- Excellent customer service and communication skills.
- Strong attention to detail and data-entry accuracy.
- Ability to prioritize and manage competing demands in a busy environment.
- Ability to work independently while collaborating effectively within a team.
- Demonstrated adaptability an
📌 Diagnostic Imaging Secretary, Part-Time (Kingston)
🏢 Kingston Health Sciences Centre
📍 Kingston