Elevate member interactions as a Customer Experience Specialist at GoodLife Fitness. Engage with members and provide outstanding service in a vibrant and supportive club environment.
GoodLife Fitness seeks a motivated Customer Service Representative to enhance member experiences. In this role, you will greet and assist members, handle calls promptly, and provide knowledgeable support on memberships and club services. Your interpersonal skills will be key in fostering a welcoming atmosphere and addressing member inquiries effectively.
Key Responsibilities:
• Greet members and check them in for workouts
• Assist members with FitFix and Cardio machines
• Handle incoming calls with promptness and professionalism
• Provide Fit-Fix Starter sessions for current members
• Maintain cleanliness and support club operations
Requirements:
• CPR-A & AED Certification required
• Strong customer service and interpersonal skills
• Knowledge of the fitness industry
• Proficiency in computer systems
• Previous experience in customer service or sales
Become part of a team where exceptional service and member support are prioritized at GoodLife Fitness.