Elevate your customer service skills as a Customer Care Associate at HD Supply Canada. This role involves responding to inquiries and managing a vast product catalog to assist customers effectively.
In this entry-level role, you will respond to customer order and quotation requests through various channels. A solid understanding of 20,000 products across three catalogs is essential for providing effective support. You'll also facilitate the sales process while addressing customer issues and researching alternative products as necessary.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and fax
• Perform follow-ups to meet service goals
• Adhere to incentive programs to boost sales
• Research and suggest alternative products
• Track information using the computerized system
Requirements:
• HS Diploma or GED strongly preferred
• 0-2 years of relevant experience
• Ability to resolve customer issues effectively
• Robust communication skills
• Capacity for close supervision and guidance
Bring your customer service expertise to HD Supply Canada and make a positive impact

📌 Customer Care Associate at HD Supply (Toronto)
🏢 Hdsupply
📍 Toronto