Are you passionate about supporting Indigenous women, babies, and families through culturally grounded, strengths-based care? Do you have experience navigating complex systems and working alongside families to identify their goals, build on their strengths, and access the supports they need?

The Aboriginal Coalition to End Homelessness Society (ACEH) is seeking a Xʷkʷənəŋistəl (Helping to Move Each Other Forward) – Family Wellness Case Manager to support First Nations, Inuit, and Métis women, infants, and families living at Xexe Pahlatsis'lelum (Sacred Cradle House).

WHO WE ARE

The Aboriginal Coalition to End Homelessness Society (ACEH) has a vision to lead long-term, systemic change to better meet the needs of Indigenous people living away from home and experiencing homelessness. Our work is centered on the voices, lived experiences, and perspectives of Indigenous peoples.

Through culturally supportive care, ACEH works to create safe and welcoming spaces where Indigenous people can reconnect with family, culture, community, and ancestral lands.

OUR VISION

Our way is to care for all our people, from the youngest to the oldest. We are all one. Some of our people living away from home are suffering, isolated and homeless. We stand together to end homelessness.

This position is part of a Special Program under section 42 of the B.C. Human Rights Code. The Aboriginal Coalition to End Homelessness is committed to advancing equity through the exclusive hiring of self-identified women, with priority given to self-identified Indigenous women for the position of Family Wellness Worker.

Applications will be accepted until the positions are filled. Only qualified candidates will be shortlisted for an interview.





JOB DETAILS

Position Type: Full-time, temporary until March 31, 2027.

Location: Victoria, BC.

Compensation: $33.00 – $35.00 per hour

Travel: Required.

Start Date: Conditional on receiving a satisfactory Criminal Record Check through the Criminal Records Review Program.

Perks for positions working 24+ hours per week:

- Extended Health and Dental Benefits
- Employer-matched RRSP contributions up to 5%
- 3 weeks (15 days) paid vacation annually (6% accrual, pro-rated for part-time)
- 5 paid sick days per year
- Additional sick leave accrued at 1 day per month
- 3 unpaid personal days per year

ABOUT THE ROLE

The Xʷkʷənəŋistəl – Family Wellness Case Manager provides individualized case management and wraparound support to Family Members at Xexe Pahlatsis'lelum (Sacred Cradle House).

The Case Manager works alongside Indigenous mothers, infants, and families to identify their goals, strengths, needs, and priorities, and to coordinate the formal, informal, cultural, family, and community supports that contribute to family wellness and stability.

A significant part of this role involves supporting Family Members who are navigating complex systems, including child welfare, housing, healthcare, mental wellness and substance use services, income assistance, legal services,



parenting supports, and community resources.

The Case Manager will also serve as a primary liaison with MCFD and Indigenous Child and Family Service Agencies, supporting Family Members to understand child welfare processes, advocate for their rights and goals, and work toward prevention, family preservation, and reunification wherever possible and appropriate.

KEY RESPONSIBILITIES

Case Management and Wraparound Support

- Build trusting, respectful, and consistent relationships with Family Members and work alongside them to identify their strengths, goals, needs, priorities, and existing supports.
- Develop individualized case plans with Family Members based on their identified goals and priorities, including goal planning, safety planning, family wellness, housing, health, parenting, and transition planning.
- Manage an active caseload, providing consistent case management, advocacy, service coordination, and follow-up.
- Coordinate formal and informal supports around each Family Member, including family, cultural and community supports, healthcare, child and family services, housing, mental wellness and substance use services, income and benefits, legal services, parenting supports, education, and employment.
- Support Family Members to understand their options, make informed decisions, navigate complex systems, and advocate for themselves.
- Provide outreach and accompaniment to appointments, meetings, case conferences, and community services as required.
- Regularly review case plans with Family Members and their supports, identify barriers or changing needs, and adjust plans as required.

📌 Xʷkʷənəŋistəl (Helping to Move Each Other Forward) – Family Wellness Case Manager (Victoria)
🏢 Aboriginal Coalition to End Homelessness Society
📍 Victoria