Technical Support Analyst at TVDSB (London)

Technical Support Analyst at TVDSB (London)

22 Oct
|
Knighthunter
|
London

22 Oct

Knighthunter

London

Enhance technology support at Thames Valley District School Board as a Technical Support Analyst. Provide both remote and on-site assistance while fostering positive relationships within the school community.
The Technical Support Analyst role at TVDSB involves working collaboratively in a team environment under the guidance of the Group Leader. You will utilize a Help Desk system to install, configure, monitor, and troubleshoot technology solutions for users. This position requires traveling to multiple locations, ensuring effective technology support across diverse school communities.
Key Responsibilities:
• Provide remote and in office technical support for users
• Install and configure software and hardware systems




• Troubleshoot issues and provide effective solutions
• Maintain strong relationships with technology users
• Travel to various locations with diagnostic tools
Requirements:
• Two years of experience in technical support roles
• Graduate of a recognized two-year program in computer technologies
• Proficiency in Windows, Mac OS, iOS, and Chrome OS
• Knowledge of Microsoft SCCM, PowerShell, and Active Directory
• Valid transportation for travel to locations
Support technology and enhance educational outcomes with your skills at TVDSB.

📌 Technical Support Analyst at TVDSB (London)
🏢 Knighthunter
📍 London

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