Join Indigo as a Customer Experience Representative, where you’ll enrich customer interactions through authentic engagement and storytelling. Help create a joyful environment while assisting in store operations.
As a Customer Experience Representative, you will embody Indigo's values by connecting with customers and promoting our books and products. This role requires flexibility, exceptional customer service skills, and an eagerness to learn and apply merchandising principles throughout the store. You'll work on daily operations, product inventory, and ensure a warm atmosphere, contributing to our mission of inspiring reading.
Key Responsibilities:
• Support daily store operations before and after closing
• Conduct inventory counts and manage product stock
• Create visually appealing merchandise displays
• Engage customers and curate personalized product recommendations
• Contribute to a safe and welcoming shopping workplace
Requirements:
• Retail experience preferred but not mandatory
• Flexibility for various shifts, including weekends
• Ability to lift up to 40 pounds safely
• Bilingualism in English and French required in Québec
• Commitment to exceptional customer service
Embrace your passion for books and people, and help make Indigo a joyful destination.