Remote Shareholder Experience Associate Role (Charlottetown)

Remote Shareholder Experience Associate Role (Charlottetown)

22 Oct
|
NTT DATA
|
Charlottetown

22 Oct

NTT DATA

Charlottetown

NTT DATA Services is looking for a Remote Part Time Shareholder Experience Associate. This role combines customer service and problem-solving skills to assist shareholders with inquiries and transactions.
In this position, you will play a crucial role in providing accurate and timely support to shareholders, their representatives, and investment community members. Responsibilities include managing account-related inquiries, share transactions, and estate processing. Your ability to deliver empathetic service and attention to detail will be essential in navigating various shareholder services effectively.
Key Responsibilities:
• Provide courteous service meeting quality standards
• Address inquiries about account information and transactions




• Explain documentation requirements clearly and accurately
• Build trust while handling sensitive situations
• Apply company policies for compliant processing
Requirements:
• 1 to 3 years of customer service experience
• Solid verbal and written communication skills
• High School Diploma or equivalent
• Proficient in navigating multiple systems
• Basic understanding of Canadian and U.S. tax requirements
Help NTT DATA create meaningful shareholder experiences with your customer service expertise.

📌 Remote Shareholder Experience Associate Role (Charlottetown)
🏢 NTT DATA
📍 Charlottetown

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