Location

Brookfield Place - 181 Bay Street

Brookfield Culture

Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description Overview

Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to deliver consistent, high-quality workplace experience in a fast-paced, client-facing environment. This unique role will support between all areas within the Office Services department. The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.

Key Responsibilities

- Mail Services
- Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages.
- Support daily mail operations, including processing and tracking of outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries.
- Maintain office supply inventory and coordinate timely restocking with vendors.
- Process printing and binding requests.
- Coordinate regular updates to office bulletin boards and display materials.

- Facility Operations

- Perform minor maintenance, troubleshooting, and repair tasks on workplace equipment and amenities to support day-to-day operations.




- Duties may involve handling equipment, replacing components, moving light materials, and using basic tools.
- Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests.
- Assist with onboarding logistics, including workspace setup and access coordination.
- Coordinate with cleaning, catering, and office services providers to ensure service quality and consistency.
- Support adherence to health and safety standards and emergency procedures.

- Reception & Conference Services

- Provide qualified front desk coverage, including greeting clients and visitors and managing guest registration.
- Coordinate visitor access in accordance with building security protocols and internal procedures.
- Answer and direct incoming calls with a high level of professionalism and discretion.
- Manage meeting room bookings and coordinate catering requirements.
- Ensure pantry and common areas are consistently clean, organized, and well-maintained.
- Assist with event coordination and execution.

- Flexible Coverage

- Provide coverage across multiple floors and teams based on business needs.
- Provide ad hoc administrative support.
- Adapt to shifting priorities while maintaining a high standard of service.





Qualifications

- 2–5 years of experience in mail, reception, or facilities support within a corporate environment.
- Solid communication and interpersonal skills with a professional, client-facing approach.
- Highly organized with the ability to manage multiple priorities in a fast-paced setting.
- Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) is required.
- Demonstrated ability to handle sensitive information with discretion.
- Post-secondary education required.
- Preferred: Experience in financial services or a skilled services environment.
- Preferred: Familiarity with visitor management systems and building access protocols.
- Preferred: Experience supporting large, multi-floor office environments.

Key Competencies

- Strong service orientation and attention to detail.
- Professional presence and sound judgment.
- Flexibility and adaptability across responsibilities.
- Proactive approach to problem-solving.
- Collaborative and team-oriented mindset.

What Success Looks Like

- A consistently professional and polished front-of-house experience aligned with Brookfield’s standards.
- Efficient and reliable office operations across multiple teams and floors.
- Strong working relationships with internal stakeholders, vendors, and building management.
- Consistent delivery of high-quality support in a dynamic, client-facing environment.
- Seamless coverage across all office services functions.

Salary

Salary Range: CAD $50,000 - $60,000

Position Opening Reason

Backfill

Equal Opportuni

📌 Office Services Assistant (Toronto)
🏢 Brookfield HRS TS
📍 Toronto