Elevate your retail career as a Sales Lead at Swatch, where you will champion outstanding customer service and sales initiatives. Reporting to the Store Manager, you will guide the team to achieve performance goals.
As a full time Sales Lead, your responsibilities will include coaching sales associates, managing daily operations, and driving sales performance. You will utilize your expertise in customer service and retail sales, ensuring that the store meets its sales targets and embodies Swatch's core values of creativity and integrity. With a focus on training and support, you'll create a motivating environment for your team.
Key Responsibilities:
• Lead sales initiatives to drive customer service excellence
• Train and coach team members to exceed performance goals




• Support store management in daily operational tasks
• Maintain visual merchandising standards for brand consistency
• Ensure compliance with workplace safety and operational guidelines
Requirements:
• Minimum 2 years retail sales experience, preferably in fashion
• Intermediate computer skills and experience with POS systems
• Ability to handle physical demands of the job
• Open availability to meet business needs
• Strong commitment to customer service and team building
Become a key player at Swatch, where your leadership will foster a thriving retail environment.

📌 Sales Lead at Swatch Store (Ottawa)
🏢 Swatch
📍 Ottawa