About the Job The Corporate Account Manager will be responsible for developing and nurturing relationships with key decision-makers and influencers in our corporate accounts, while also driving new business acquisition and managing existing client relationships. This role involves understanding the client's business requirements and working with internal teams to provide technical solutions, and to ensure timely and successful delivery of services. The Corporate Account Manager is responsible for identifying new business opportunities, negotiating contracts, and developing strategies to meet revenue targets. This role serves as the primary point of contact for potential clients seeking our IT support services and solutions. As a member of our Sales team, the Corporate Account Manager role is vital in looking after our customer's needs. The Corporate Account Manager helps businesses embrace technology to drive their businesses forward. As a Corporate Account Manager, you will work with stakeholders to: Build and maintain strong relationships with key decision-makers and influencers in our corporate accounts, focusing on understanding their needs and challenges. Ensure customer satisfaction throughout the sales cycle and address any issues or complaints promptly.
Collaborate with the Account Manager to facilitate the smooth transition of new clients into their care. Attend industry events, network with small and medium-sized businesses, and actively engage with potential leads. Work closely with the Marketing Team to ensure marketing and sales content materials meet Anchor's standards. Your ability to provide exceptional customer service, robust presentations, and build relationships is valued. Bachelor's degree in information technology, computer science, business administration, or a related area. Certifications in IT management, sales, or customer relationship management (CRM) software would be an asset. 2 years of experience in IT sales, account management, or a related field. Proven history of providing excellent customer service and support, which may include roles in customer service or technical support About Anchor Anchor is an award-winning team recognized as one of the leading IT companies in North America. Employee Pension Plan Health and wellness benefits Daily snacks and lunches on special occasions. Career development programs Community initiatives and volunteer opportunities A culture driven by our values: