Support patient scheduling and electronic health records at Southlake Health in Newmarket, Ontario, using medical terminology and clerical expertise.

This permanent, casual Program Clerical Support role collaborates with health care providers and reports to the Department Manager. Responsibilities include reception, appointment coordination, word processing, patient records, requisitions, and physician orders. The position supports ambulatory and inpatient requests.

Key Responsibilities:

- Greet patients, families, visitors, and direct them appropriately
- Schedule internal and external appointments according to established protocols
- Maintain patient electronic records, charts, and demographics
- Process test, procedure, medication,



and treatment requisitions
- Retrieve information from hospitals, Health Records, DI, and Lab

Requirements:

- Minimum Grade 12 education
- Required Medical Terminology Certificate
- Minimum one year acute care clerical experience
- Current medical electronic health record knowledge and skills
- Solid communication, prioritization, problem-solving, and confidentiality skills

Bring medical office administration, appointment coordination, and electronic record expertise to Southlake Health’s patient care teams.

📌 Medical Office Clerical Support (Newmarket)
🏢 Southlake Health
📍 Newmarket