Support healthcare communications remotely across Canada using empathetic listening, accurate documentation, and strong medical information handling skills. Communicate by phone and email while following program standards.
As a Healthcare Communicator with Inizio Engage, you will support client programs through information collection, database entry, and medical information request handling. The work includes adverse events, product quality complaints, literature fulfillment, and caller assistance. You will explain medical terminology as needed while applying applicable guidelines, regulations, and privacy requirements.
Key Responsibilities:
- Maintain quality standards and follow program scripts and guidelines
- Collect required information and enter it into program databases
- Document or triage medical information requests, adverse events,
and complaints
- Complete literature fulfillment for customers
- Protect patient privacy and confidentiality under HIPAA guidelines
Requirements:
- High School Diploma required
- Bachelor’s degree or equivalent work-related experience preferred
- Excellent verbal, written, and listening communication skills
- Proficiency with Word, Excel, and database information entry
- Ability to multitask across parallel projects with robust time management
Apply communication, organization, and medical information skills as a remote Healthcare Communicator supporting Inizio Engage client programs across Canada.