Coach disability claims excellence at Medavie through bilingual expertise and complex case management. This permanent prospect supports teams across Canada.
As a Senior Disability Claims Consultant, you will develop disability claims specialists and consultants through quality-focused coaching. Your work covers short- and long-term disability case management, communication, contract wording, and return-to-work concepts. You will help strengthen high-quality case management and performance.
Key Responsibilities:
- Coach and develop disability claims specialists and consultants
- Monitor case management quality against active protocols
- Review and correct disability management files and reports
- Manage actions and decisions for complex disability claims
- Support collaboration with members, employers, and healthcare providers
Requirements:
- Relevant university degree or college diploma
- At least five years managing short- and long-term disability claims
- Strong written and verbal communication skills
- Knowledge of contract wording and disability management reports
- English and French bilingualism required for daily collaboration
Bring bilingual communication, coaching, and disability claims expertise to Medavie's case management teams and Canadian partners.