Career Opportunities: Disability Management Specialist (13809)

Requisition ID13809-Posted10/19/2026-Human Resources (20000040)-Occupational Health & Employee Wellness (30000063)-Job Opportunity

Requisition ID: 13809
Number of Vacancies: 1
Department: Human Resources (20000040) - Occupational Health & Employee Wellness (30000063)
Salary Information: $91,109.20 - $125,434.40
Pay Scale Group: 08SA (CAN/S/J/08SA)
Employment Type: Temporary Until December 2027 - Hybrid
New or Existing Vacancy : Existing

Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day
Posted On: October 19, 2026
Last Day to Apply: October 30, 2026
Reports to: Manager, Occupational Health and Employee Wellness

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

We have a fantastic opportunity in our Human Resources Department. Join our team as a Disability Management Specialist

What You Will Do

Reporting to the Manager,



Occupational Health and Employee Wellness, you will oversee and manage the organization’s disability management programs. Your work will focus on supporting employee recovery, reducing lost time, and ensuring secure, sustainable return‑to‑work outcomes.

Key responsibilities include:

- Managing all aspects of Workplace Safety and Insurance Board (WSIB) claims ensuring proactive case management, identifying early and safe return‑to‑work opportunities, and addressing barriers to successful return to work.
- Ensuring timely, strategic oversight of all disability‑related matters to promote employee well‑being and minimize workplace disruption.
- Reviewing, disputing, and appealing WSIB decisions when appropriate.
- Assessing and adjudicating short‑term disability (STD) claims in accordance with applicable benefit plans and policies.
- Collaborating and communicating effectively with employees, WSIB representatives, union partners, managers, and other stakeholders.
- Providing guidance on occupational and non‑occupational injury and illness policies, programs, and best practices to various stakeholders.

What Qualifications Do You Bring?

- Completion of a post-secondary education in a related field or relevant discipline (e.g.,



human resources, healthcare, social services, psychology, kinesiology) or an equivalent combination of education, training, and experience
- CRTWC or CDMP designation considered an asset
- Experience managing disability claims (STD, LTD, and workers’ compensation) including complex mental health claims
- Working knowledge of the Workplace Safety and Insurance Act (WSIA) and Workplace Safety and Insurance Board (WSIB) operational policy
- Proficiency with word processing, spreadsheets, databases, and the ability to learn new systems
- Strong analytical, critical thinking, and decision making skills
- Effective communication, negotiation, mediation, and conflict resolution abilities with a client focused approach
- Professionalism, empathy, and the ability to support employees while balancing organizational needs
- Demonstrated resilience, flexibility, initiative, and problem solving skills
- Ability to work independently and collaboratively while maintaining confidentiality and following policies and procedures
- Experience handling confidential and sensitive information
- Understanding of HR practices, workplace accommodations, and cross departmental collaboration
- Working knowledge of key provincial and federal legislation, including the Ontario Human Rights Code, AODA, Occupational Health and Safety Act, and other relevant statutes

What Skills Do You Bring?

- Maintain documentation and historical records
- Plan and organize activities / projects to meet section and organizational goals
- Apply analytic

📌 Disability Management Specialist (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto