Career Opportunities: Program Manager -Community Safety, Security and Well-being (13893)

Requisition ID13893-Posted10/19/2026-Safety And Environment (20000013)-Head & Staff - Safety & Environment (30000022)-Job Opportunity

Requisition ID: 13893
Number of Vacancies: 1
Department: Safety And Environment (20000013) - Head & Staff - Safety & Environment (30000022)
Salary Information: $140,176.40 - $175,284.20
Pay Scale Group: 12SA
Employment Type: Regular Full time
New or Existing Vacancy : New position

Weekly Hours: 35 Off Days: Sat/Sun Shift: Day
Posted On: October 19, 2026
Last Day to Apply: October October 23, 2026
Reports to: Chief Safety Officer

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

We are currently seeking a Program Manager - Community Safety, Security and Well-being to join the Safety and Workplace team

What You Will Do

As the Program Manager – Community Safety,



Security and Well-being you will lead the strategic development, governance, and oversight of TTC’s Community Safety, Security & Well-being (CSSW) Plan.

Key responsibilities:

- Lead the development, coordination, governance and continuous refinement of the CSSW Plan, aligning with TTC’s organizational goals, the City of Toronto’s SafeTO strategy, and best practices.
- Establish and lead governance structures that ensure cross-functional accountability, strategic alignment with organizational priorities, and oversight of CSSW implementation and outcomes.
- Build and maintain strategic partnerships with City divisions, social services, health agencies, and community stakeholders.
- Integrate evidence-informed, equity-based, and community-focused approaches in all aspects of CSSW planning, policy development, and oversight.
- Represent TTC at interdivisional and community safety tables (e.g. SafeTO table) to advance alignment, collaborative and shared learning.
- Lead collaborative efforts with internal teams and external partners (including social agencies and City divisions) to assess needs, co-design initiatives, secure funding, establish metrics, and advance a safe, equitable, and inclusive transit environment.
- Monitor and evaluate the CSSW Plan using data insights, measurable outcomes,



and stakeholder feedback to ensure it remains responsive, effective, and continuously improved.
- Identify risks and opportunities, adapt strategies as needed, and promote accountability across TTC departments involved in CSSW implementation.
- Provide strategic and expert advice to TTC leadership on emerging issues related to public safety and well-being.
- Prepare reports, briefings and presentations for TTC senior leadership, the Board, and external stakeholders.
- Promote a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination.
- Provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

What Skills Do You Bring?

- Use office technology, software and applications
- Manage projects
- Apply analytical skills
- Plan and organize activities / projects to meet section and organizational goals
- Secure and manage fiscal resources
- Understand the organization's fiscal environment

What Qualifications Do You Bring?

- Your educational background will consist of a University Degree in a relevant discipline (e.g., Community Safety, Social Development, Public Health, Public Policy, Public Administration), or a combination of education, training, and experience deemed to be equivalent.
- Your application demonstrates a

📌 Program Manager (Toronto)
🏢 TTC (Toronto Transit Commission)
📍 Toronto