Project Manager

We are seeking a highly accomplished Project Manager for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier project management, enterprise infrastructure rollout, and vendor governance capacity, specializing in leading large-scale unified communications, telephony modernization, and collaboration technology deployments.

As a Project Manager, you will bridge the gap between executive leadership, cross-functional technical engineering squads, operational business leads, and external vendors. Operating within a hybrid work model in Toronto, you will lead all stages of the project lifecycle—managing project charters, detailed work breakdown structures, RAID logs, budgets, and change management frameworks. This position demands a PMP-certified leader with extensive experience driving complex, multi-site infrastructure initiatives involving Cisco Unified Communications, Microsoft Teams telephony, VoIP networks, and enterprise network security architectures.

Location: Toronto, ON

Assignment Type: Hybrid (3 days per week onsite)

Contract Duration: 1-year contract (with potential for 1-year extension)

Advantages

- High-Impact Infrastructure Scope: Direct large-scale enterprise telephony, VoIP, and Microsoft Teams voice modernizations across multi-site environments.
- Full-Lifecycle PM Leadership: Own end-to-end project management from initial charter development and budgeting to procurement, cutover, and operational handover.
- Senior Executive Visibility: Present progress updates, negotiate project scopes, and manage key relationships across executive management and vendor leads.
- Balanced Hybrid Model:



Enjoy a predictable hybrid working schedule combining collaborative onsite coordination in Toronto with remote flexibility.

Responsibilities

- Lead and manage all stages of the project lifecycle, defining scope, work breakdown structures, resource allocations, and detailed schedules.
- Manage assigned project budgets, track financial progress, review vendor expenditures, and oversee financial management for procurements, contracts, and business cases.
- Develop, maintain, and execute comprehensive project plans, RAID logs (risks, assumptions, issues, dependencies), change requests, and critical path timelines.
- Direct large-scale enterprise infrastructure migrations, including on-premises upgrades, proof-of-concept trials, cloud telephony cutovers, and hypercare support.
- Oversee the drafting, evaluation, and execution of contractual procurement documents, including Statements of Work (SOW), RFPs, RFIs, MOUs, and Service Level Agreements (SLA).
- Manage vendor performance, contractor deliverables, and quality control procedures in alignment with corporate standards and contract terms.
- Lead cross-functional project teams, guiding technical specialists across application development, networking, and infrastructure implementation.
- Apply Project Management Institute (PMI) principles, standardized methodologies, and governance frameworks to ensure project targets and milestones are met.




- Establish cutover strategies, site-by-site deployment sequences, testing protocols, and operational handover packages for steady-state support teams.
- Prepare transparent status reports, executive briefing decks, cost-benefit analyses, and risk mitigation strategies for senior management.

Qualifications

Core Requirements & Project Management Credentials

- Education & Certification: Post-secondary degree in Computer Science, Information Technology, or a related discipline, alongside an active Project Management Professional (PMP) certification in good standing.
- Enterprise PM Experience: Proven experience managing all aspects of enterprise-wide IT projects in complex, multi-departmental environments (including budget, schedule, risk, scope, and organizational change management).
- Telephony & Collaboration Domain Mastery: Demonstrated experience leading large-scale telephony and collaboration infrastructure projects involving VoIP networks, SIP-based calling, Cisco Unified Communications, and Microsoft Teams telephony solutions across multi-site enterprise environments.
- Procurement & Vendor Management: Demonstrated experience overseeing vendor deliverables, negotiating contracts, managing SLAs, and drafting procurement documentation (SOW, RFP, RFI).
- PM Tooling Proficiency: High proficiency in project management software (such as Microsoft Project) to manage complex schedules, critical paths, and dependencies.

Technical & Infrastructure Knowledge

- Unified Communications & Voice: Deep understanding of on-premises and cloud-based Unified Communications, Microsoft Teams Voice, Direct Routing as a Service, Operato

📌 Project Manager (Toronto)
🏢 randstad canada
📍 Toronto