PAL Airlines in Quebec is seeking a strategic Director of Customer Service to lead multi-site airport service operations. The role focuses on delivering a protected, seamless, and memorable passenger experience while upholding PAL's standards and values across the network.
The successful candidate will champion a customer-first culture, drive operational excellence, and manage workforce planning, development, and performance metrics for the Quebec region.
📌 Director of Customer Experience (Dorval)
🏢 PAL Group of Companies
📍 Dorval
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