Elevate your cybersecurity career as a Senior Associate, Workflows and Automation (ServiceNow Developer) at PwC. Focus on architecting solutions to enhance security operations and incident management in a energetic environment. As part of PwC’s Managed Security Services team, you will design and implement ServiceNow workflows crucial for detecting and managing security incidents. Your extensive experience with IT Service Management and Customer Service Management will be essential in translating operational requirements into effective cybersecurity solutions. This senior role demands collaboration with cyber analysts and engineers to innovate and improve security processes.
Key Responsibilities
• Architect ServiceNow workflows for incident response automation
• Design integrations with external platforms for optimized operations
• Build dashboards and KPIs to track cyber performance
• Maintain platform stability through version control and change management
• Collaborate across teams to align workflows with operational needs
Requirements:
• 5+ years of ServiceNow development experience
• Strong scripting skills with JavaScript and REST APIs
• Solid understanding of incident management processes
• Proven experience in managed services environments
• Excellent communication skills across technical and non-technical audiences Leverage your expertise in ServiceNow and cybersecurity to create innovative solutions that safeguard clients’ data at PwC.