Lead credit and collections operations at Sunbelt Rentals, guiding collectors, reviewing accounts, and resolving customer disputes across a national organization.

As Credit & Collections Supervisor, you will direct daily collection activity and support compliance with company policies and procedures. The position requires collection experience, account-risk analysis, negotiation, and communication across Sales, Field Support, and other organizational teams. You will also support Credit leadership while developing collectors through training and cross-training.

Key Responsibilities:

- Direct the collection team’s daily activities and expectations
- Train collectors and guide alternative collection methods
- Review at-risk accounts and escalate issues appropriately




- Facilitate communication with Field Support and other teams
- Handle escalated accounts and incoming customer calls

Requirements:

- Three to five years of collection experience
- Experience guiding teams of ten or more employees
- Knowledge of credit processes and account-risk analysis
- Solid negotiation, communication, and dispute-resolution skills
- Fluency in English and French

Apply credit analysis, collections leadership, and customer communication skills while supporting Sunbelt Rentals’ collection operations.

📌 Credit Collections Team Supervisor (Quebec City)
🏢 Sunbelt Rentals
📍 Quebec City