Own customer implementations at Klir through kickoff, data migration, program setup, and go-live readiness. Apply project management and risk management across concurrent accounts.

As an Onboarding Success Manager, you manage each customer journey from kickoff through go-live. You scope, plan, sequence, and monitor implementation work across Klir modules. The role combines project management, program configuration, customer accountability, and coordination with Data Engineering.

Key Responsibilities:

- Own onboarding journeys from kickoff through customer go-live
- Manage discovery, migrations, integrations, reporting, and readiness
- Track timelines, sequence work, and identify implementation risks
- Manage concurrent implementations and customer communication




- Coordinate technical workstreams with Data Engineering

Requirements:

- At least five years in implementations, onboarding, or project management
- Experience owning projects end-to-end without heavy oversight
- Solid scoping, planning, sequencing, and risk management skills
- Excellent communication with technical teams and customers
- Experience using project management tools

Bring implementation ownership, customer communication, and structured project management to Klir’s connected water operations platform.

📌 Customer Implementation Project Manager (Toronto)
🏢 Klir
📍 Toronto