What You'll Be Responsible For

Safety

- Lead and promote a strong safety culture throughout the production floor.
- Ensure employees understand and follow all safety policies, procedures, and PPE requirements.
- Participate in regular safety meetings and initiatives.
- Complete safety audits, observations, and hazard identification activities.
- Immediately address and educate employees or visitors when unsafe behaviours or conditions are observed.
- Maintain strong housekeeping standards throughout the production area.

Quality

- Ensure production employees follow applicable ISO 9001 procedures and quality standards.
- Ensure employees are properly trained and qualified to perform in-process quality checks.
- Review quality and test results and address issues as required.
- Ensure appropriate material identification and scanning procedures are followed to prevent material mix-ups.
- Review production documentation prior to job start.
- Verify packaging, labelling, and finished product requirements before material is released to logistics.
- Ensure production follows process engineering instructions and established job directives.

Production & Productivity

- Monitor production activities and identify trends, opportunities, and potential issues that could affect productivity.
- Ensure employees consistently follow work instructions and established production procedures.
- Train and develop employees on various production processes and equipment.
- Drive improvements in production rates, labour utilization, material usage, cleanup times, and waste reduction.




- Identify opportunities to reduce waste and maximize the reuse of materials where applicable.
- Utilize production history, logbooks, charts, and other available data to improve results.
- Manage vacation and overtime requests to maintain appropriate shift coverage.
- Support new product development and new business initiatives.

Administration

- Maintain accurate daily production logs and records.
- Ensure production jobs are closed out accurately and on time.
- Record daily labour and machine hours within the ERP system.
- Review and approve employee attendance and time records.
- Maintain accurate production and personnel documentation.

Leadership & Employee Development

- Lead, coach, mentor, and develop production employees.
- Conduct performance reviews and establish goals and training plans.
- Identify employee strengths and development opportunities.
- Implement performance improvement plans when required.
- Participate in hiring and termination decisions in partnership with management and HR.
- Support the selection and onboarding of manufacturing employees.
- Apply company policies and procedures consistently.
- Manage vacation schedules while balancing productivity and overtime requirements.
- Ensure all direct reports receive appropriate training.




- Develop employees and prepare high-potential team members for future advancement opportunities.
- Empower employees through effective delegation and accountability.

Cross-Functional Communication

You will work closely with:

- Production
- Quality
- Maintenance
- Logistics
- Engineering
- Human Resources
- Plant Management
- Other corporate and operational departments

What We're Looking For

- 5+ years of supervisory experience in a manufacturing environment
- Previous supervisory, team leadership, or people-management experience
- Bachelor's degree in Chemical Engineering or a related field preferred
- Working knowledge of plastic compounding, materials, and production equipment
- Experience working within an ISO 9001 environment
- Solid understanding of workplace safety programs and regulatory requirements
- Experience with formal safety programs such as S.T.O.P. is an asset
- Strong problem-solving and decision-making abilities
- Excellent organizational and time-management skills
- Strong leadership, coaching, and employee-development skills
- Excellent English communication skills, both verbal and written
- Comfortable working with ERP systems and Microsoft Office
- Experience with HRIS/timekeeping systems is an asset
- Strong mechanical aptitude
- Ability to understand, interpret, and consistently implement policies, procedures, and work instructions
- Ability to remain calm, focused, and effective under pressure
- Comfortable working in a fast-paced and complex manufacturing environment
- Demonstrated ability to recognize e

📌 Operations Supervisor (Toronto)
🏢 Harbinger Network
📍 Toronto