Lead Mark’s customer service and retail operations while coaching teams and delivering consistent in-store and eCommerce experiences.

As Store Manager, you will lead customer service, operations, training, and leadership for a Mark’s location. You will enforce service standards, oversee pricing and visual compliance, manage inventory controls, and support customer acquisition. The position requires coaching, planning, communication, and organizational skills.

Key Responsibilities:

- Coach teams to deliver customer service model standards
- Oversee in-store eCommerce sales and order fulfillment
- Execute pricing, promotions, visual compliance, and maintenance standards
- Manage scheduling, inventory control, shrink, and annual inventories
- Lead recruiting, development plans, appraisals, and succession planning

Requirements:

- Three to five years of retail experience
- Proven ability to coach, mentor, and develop teams
- Exceptional communication and organizational skills
- Superior training and mentoring capabilities
- Basic computer skills and high energy

Bring retail leadership, coaching, operational planning, and customer experience expertise to Mark’s Store Manager position.

📌 Mark’s Retail Store Manager (Canada)
🏢 Mark's Work Wearhouse
📍 Canada