Dental Receptionist & Clinical Support Assistant

Position Title: Dental Receptionist & Clinical Support Assistant

Location: Regina, SK
Schedule: Monday to Friday | Full-Time Hours

About the Opportunity:

Our premier Endodontic Specialty Clinic is seeking an exceptionally skilled, seasoned Dental Receptionist & Clinical Support Assistant to join our collaborative team. Because this role involves precise patient scheduling, complex insurance documentation, and direct liaison with professional practices, exceptional spoken and written English communication skills are absolute, crucial requirements for this position. Strong foundational knowledge of dental terminology are a valuable asset This is a task-focused, high-capacity support role that combines day-to-day front-desk reception duties with hands-on clinical cleaning, sterilization, and basic facility chores in a high-volume, specialized medical environment.

We require an elite administrative professional capable of operating at a senior, high-functioning level of execution. We are seeking a deeply compassionate, warm, and friendly worker who genuinely cares about making patients feel protected and comfortable. Because our patients are often anxious or experiencing dental discomfort, your ability to provide a reassuring smile and empathetic communication must match your advanced technical accuracy.

The successful candidate must be a highly motivated, highly methodical individual with an exceptional capacity for advanced multitasking under pressure. If you are an exceptionally tech-savvy, process-driven learner who takes pride in flawless administrative execution and following established clinic routines seamlessly,



your expertise will thrive here. We deeply value career stability, comprehensive industry experience, and an agile, dedicated work ethic.

Core Receptionist & Front-Desk Duties:

- Empathetic Patient Concierge: Welcoming patients upon arrival with a warm, friendly demeanor, verifying intake paperwork, and ensuring patients feel comfortable and supported in our waiting room.
- High-Volume Phone & Email Operations: Handling multi-line telephone routing with exceptional phone etiquette, managing the clinic's main email inbox, routing messages, and conducting patient appointment confirmation calls with a reassuring tone.
- Referral Desk Support: Routing correspondence and executing ongoing, highly professional communications with referring dentists' offices regarding patient charts and appointment availability.
- Specialized Scheduling Mastery: Inputting complex patient appointments into our scheduling software based on strict endodontic treatment timelines provided by the clinical team.
- Billing & Insurance Processing: Processing patient checkouts, collecting payments, preparing dental insurance claim forms, and transcribing accurate daily financial transaction logs.
- Advanced Data Entry: Creating, auditing, and updating digital patient charts with absolute precision.
- Privacy Compliance:



Strictly following patient privacy laws and data confidentiality standards at all times.

Administrative Logistics & Technical Execution:

- Office Restocking Logs: Counting and maintaining clinic inventory levels to assist the clinic with the routine tracking of desk supplies and clinical materials.
- Routine Inbound Support: Providing basic routing assistance for daily clinic correspondence and incoming administrative shipments as directed.
- IT Collaboration: Working directly with the clinic’s IT technician to enter physical inventory data into our digital tracking spreadsheets.

Clinical Support, Sterilization & General Assistance:

- Infection Control Protocols: Executing clinical room tear-downs, wiping down and disinfecting dental chairs/surfaces, and setting up treatment rooms between specialized procedures.
- Instrument Processing: Cleaning, inspecting, packaging, and autoclaving advanced endodontic instruments according to strict safety guidelines.
- Weekly Operatory Restocking: Conducting physical inventory checks and completely restocking dental materials inside clinical treatment rooms on Fridays to prepare for the upcoming week.
- Clinic Laundry Duties: Operating the clinic's specialized in-house laundry machines to wash, dry, and fold clinical linens and staff uniforms.
- Dynamic Task Fulfillment: Demonstrating exceptional flexibility by willingly accepting and executing various daily reception tasks, clinical support chores, or basic facility errands as requested to support the team.

Core Qualifications & Skillsets:

- Senior-Level Execution: Demonstrated track rec

📌 Dental Receptionist (Canada)
🏢 ADO Endodontic Clinic
📍 Canada