POSTING NUMBER: MAINPSWCAS- POSITION: Personal Support Worker, Casual UNION: HEU - MPA Certification PROGRAM: Main Street, Vancouver SALARY RANGE: Grid 34: $33.49 - $35.31 (Additional Night Shift Premium is available) AVAILABILITY: Applicants must be available to accept casual shifts for blocks of work, overnights, as well as weekends. JOB DETAILS: Please refer to the job description for the details of the position. QUALIFICATIONS: Please refer to the job description for the qualifications and education that is required for the position.

All employment is subject to a satisfactory result from a criminal record check done through the Ministry of Public Safety and Solicitor General.

Please note that only those selected for interviews will be contacted. Thank you for your interest.

Job Description - Personal Support Worker

Main Street Program

Classification Benchmark: Support Worker 2 Grid Level: 34 Collective Agreement: Community Subsector Association Reports to: Program Coordinator, Main Street Program

Job Summary

Located in Vancouver’s Downtown Eastside, the Main Street supportive housing program situated at 162 Main Street consists of 68 units of self-contained apartments for individuals existing homelessness, many of whom have experienced a history of trauma, substance use, and/or mental health challenges.

Working in and from the worksite, the Personal Support Worker provides assistance, support and basic skill training to program participants in their living workplace while encouraging independence, responsibility, and healthy lifestyle choices.

This Personal Support Worker position would focus on providing enhanced support to program participants that have been referred by Vancouver Coastal Health,



with a focus on medication support, hygiene assistance, housekeeping, and coordination of community resources.

Functions & Responsibilities

- Assists clients with activities of daily living such as personal hygiene, grooming, toileting, housekeeping and other life skills.
- Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, by obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.
- Advocates for clients by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer or work placements.
- Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations including de-escalating challenging behaviours. Reports medical, behavioral, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress.
- Provides supportive feedback, demonstrations, modeling, and behavior management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional,



and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.
- Provides medication support, in accordance with established policy.
- Provides meal programs or support in accordance with established policy.
- Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.
- Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.
- Carries out administrative transactions such as petty cash..
- Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.
- Ensures the maintenance, cleanliness, and safety of programs and residence by completing janitorial and maintenance tasks as directed. Contacts outside contractors for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies. Assists clients to secure their housing, negotiate tenancy/program agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, arranging for utilities, negotiating moving allowances, arranging for movers and physically assisting with moves.
- Receives client feedback, and inquiries and complaints, and responds

📌 Casual Personal Support Worker, Main Street Program (Vancouver)
🏢 MPA Society
📍 Vancouver