Administrative Assistant – Wholesale Apparel Picadilly Fashions Canada Picadilly Fashions Canada is seeking an organized, detail-oriented, and proactive Customer Service Associate to join our growing team. We are a fast-paced women’s fashion wholesaler serving retailers across North America and international markets. This position is ideal for someone with experience in wholesale apparel, fashion distribution, or a similar order-processing environment who thrives on multitasking, communication, and operational accuracy.

Key Responsibilities
Process and manage customer orders from entry through shipment Coordinate all aspects of order fulfillment, shipping, and logistics Prepare shipping documentation and labels for various courier and freight providers Schedule pickups and monitor shipments with carriers such as UPS, FedEx, Purolator, and freight companies Communicate with customers, sales representatives, warehouses, and internal departments regarding orders, inventory, delivery timelines, and backorders Review orders for pricing, availability, credit holds, and shipping requirements Assist with routing, export documentation, and special customer compliance requirements Resolve customer inquiries, shipment issues, shortages,



and discrepancies professionally and efficiently Maintain accurate customer records, shipping notes, and order documentation Support the accounting and warehouse teams with order-related follow-up and coordination Qualifications Experience in wholesale apparel, fashion, distribution, or a similar B2B order-processing environment Strong understanding of customer service operations and logistics coordination Experience using courier portals and shipping systems Excellent organizational and multitasking abilities Strong communication and problem-solving skills High attention to detail and accuracy Proficient with Microsoft Outlook and Excel Experience with ERP/order management systems is an asset Ability to work efficiently in a fast-paced team environment

What We Offer
Stable, long-term opportunity with an established fashion company Collaborative and supportive team workplace Opportunity to grow within the organization Competitive compensation based on experience If you are dependable, organized, and enjoy being part of a dynamic apparel business, we would love to hear from you. Please submit your resume and relevant experience for consideration.

📌 Administrative Assistant (Toronto)
🏢 Picadilly Canada]
📍 Toronto