The Managed Services team at WBM is currently supporting many of Western Canada’s leading companies and our team growing. In this role you would be responsible for the day-to-day IT operations for this growing number of customers. This means that clients will call, email, or live chat with to resolve any number of issues that they are having. You would be responsible for answering that call, helping the user with anything required to get them back up and working productively. If you are looking for the following opportunity, we want to hear from you:
• You want to be a member of an elite team of like-minded tech’s, with the sole goal of providing the best IT experience in the world.
• You thrive in a performance-based setting where success is celebrated, hard work pays off and those who put in the effort are offered a clear path for advancement
• You are driven by feedback and being in control of your own career
• You want to be part of a winning team, that celebrates successes together
• You believe that the experience is just as important as the technical resolution Key

Qualifications:
• 5-7 years IT experience, will accept 2 years at an MSP
• Excellent critical thinking skills
• Great Customer Service




• Must have O365 experience
• Networking Knowledge
• Server Hardware Experience
• Virtualization Experience necessary
• Certifications such as (Network+, Security+, Server+) are an asset
• Certifications such as (MS-900 & AZ-900) are an asset
• Must like fun, helps to be competitive Additional Details Only applicants selected for an interview will be contacted. We sincerely thank all applicants for their interest in WBM. WBM will offer you a competitive income and benefits package with opportunities for career growth and advancement. At WBM, we understand that the benefits we provide must go beyond caring for your health. They must also provide for your financial well-being. That's why, in addition to medical, dental, and disability coverage, we also provide you with an attractive group RRSP. WBM is committed to meaningful community engagement across Western Canada. As a member of our team, you will have opportunities to get involved and contribute to our community work, which is some of the work we are most proud of For more information on how our teams give back in our community, please view our Community Impact Report.

📌 System Analyst (Edmonton)
🏢 WBM TECHNOLOGIES
📍 Edmonton