Title: Peer Support Worker - (Full Time)

Number of Positions: 1

Competition Number: C205

Location: Main Campus

Position Status: Full Time

Shift Timings & Days: (Tuesday - Saturday) 01:00 pm - 09:00 pm

Reports to: Program Manager

Compensation: (Grid 21) $29.76 - $31.64

JobSummary:

ThePeer Support Worker provides supportive mentorship during the recovery andcapacity-building of residents and alumni of the facilityby engaging in theirphysical and mental health needs, as well as being a bridge between residentsand other staff members. The Peer Support Worker has lived experience ofsubstance use and/or mental illness and its treatment.

Responsibilities:

- Worksas a member of an interdisciplinary team to provide peer-based support andguidance to service recipients, including individual support, peer support andfacilitating peer-based recovery groups, in accordance with pre-establishedgoals and objectives.
- Supportsservice recipients using motivational and supportive self-disclosure includingthe sharing of personal recovery experiences
- Supportsskill building, goal attainment, empowerment and recovery through peermentorship
- Provides emotional support.
- Observesclients and their environments, and reports unsafe conditions and behavioural,physical, and/or cognitive changes to supervisor
- Identifiesavailable social, economic, recreational, and educational services andresources in the community that will meet clients' needs. Provides clients withrelated information.
- Accompaniesclients on outings such as appointments, shopping, and leisure activities
- Providepractical supports including site orientation, sharing and distribution ofresource materials,



assisting with the completion of forms and letters, andreceiving/documenting complaints and ideas for improved service delivery
- Providesinput to case planning and goal setting
- Meetoperational needs a required, including the safety of the building andoccupants
- Completesand maintains related records and documentation such as statistics, progressreports, and daily logs
- Practiceand encourage respects, trust, empathy, and integrity in interactions withresidents
- Developsand maintains positive and respectful relationships with co-workers and themultidisciplinary team
- Performsother related duties as required or assigned

Qualifications:

- HighSchool diploma or equivalent combination of education, training and experiencesuch as a certificate in Community Social Services.
- Approximately1 year of experience, including lived experience, in recovery, recovery insubstance use or co-occurring substance use, and/or mental health issues
- Experienceleading or participating in community groups
- Experienceproviding one-on-one support in a relevant setting
- Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
- Satisfactorycompletion of Tuberculosis Screening form is required
- Satisfactorycompletion of Employee Immunization Record form is required




- Firstaid certification with CPR is required
- Validdriver's license is required

Skills& Knowledge:

- Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
- Strongcritical thinking, decision-making, and problem-solving skills
- Ability to perceive situationalor other stressors that elevate risk and act proactively in response
- Ability to engage and involveadults in support and learning activities
- Demonstrated commitment to thesocial sector with a passion for the organization's mission is essential

Approachto Work

- Demonstratesinitiative, flexibility, adaptability and resourcefulness
- Activelyseeks and incorporates feedback to inform continuous self-improvement
- Setsgoals, creates and implements action plans, monitors progress, and evaluatesresults
- Adeptlymanages competing tasks and uses time efficiently and effectively

JobKnowledge & Quality of Work

- High-degree of relevant and current job knowledgeand skill
- Consistently produces accurate, thorough,high-quality work in a timely manner
- Builds and promotes a culture of health and safetyin the workplace
- Implements and enforces best practices in healthand safety within the workplace

Judgement& Decision-Making

- Models independent thinking and creativity
- Demonstrates effective problem-solving skills
- Makes explicit, consistent, transparent and timelydecisions after contemplating various available courses of action
- Exercises sound judgment in the best interests ofthe organization

Communication& Interpersonal Skills

- Expresses themselves clearly and professionallyboth verbally and i

📌 Peer Support Worker (Surrey)
🏢 Phoenix Society
📍 Surrey