Chatbot Content Developer – Documentation Modernization & AI Enablement-6

Chatbot Content Developer – Documentation Modernization & AI Enablement

Primary Skills: Python Scripting & Automation, Confluence & Markdown Documentation, Git/GitHub & AI-Assisted Development

Location: Toronto, ON
Work Model: Onsite
Job Type: Full Time

Job Description

We are seeking an experienced Chatbot Content Developer to modernize technical documentation and improve knowledge sources used by chatbots and AI-enabled applications. The role focuses on converting and migrating Confluence content into Markdown and documentation-as-code formats, developing automation utilities, and leveraging AI-assisted development tools to enhance documentation quality and consistency.

The ideal candidate will have strong scripting and automation skills, experience with Confluence and Git-based repositories, and a solid understanding of documentation management practices. The successful candidate will collaborate with engineering and DevOps teams to maintain reliable, structured, and accessible chatbot knowledge sources.

Key Responsibilities

- Review, analyze, and improve technical documentation used as chatbot knowledge sources.
- Convert Confluence pages into Markdown and documentation-as-code formats.
- Leverage GitHub Copilot and other AI-assisted development tools to improve documentation quality, structure, and consistency.
- Develop and enhance automation scripts for content conversion, transformation, and migration.
- Maintain and manage documentation in Git, GitHub, Bitbucket, or similar source control repositories.
- Collaborate with engineering and DevOps teams to improve chatbot knowledge sources and documentation workflows.




- Troubleshoot documentation issues involving formatting, hyperlinks, images, metadata, and content structure.
- Establish documentation standards, templates, and best practices.
- Support documentation migration, version control, and ongoing content maintenance.
- Contribute to documentation automation and continuous integration workflows.

Required Skills & Experience

- 5+ years of experience in scripting, software development, and automation using Python (preferred) or Java.
- Hands-on experience with Markdown and documentation-as-code practices.
- Experience with Confluence administration, content organization, page structures, and content migration.
- Proficiency with Git, GitHub, Bitbucket, or similar source control management platforms.
- Experience developing automation scripts and content transformation utilities.
- Hands-on experience with GitHub Copilot or other AI-assisted development tools.
- Understanding of developer documentation standards and structured knowledge management.
- Robust written communication, technical writing, and documentation skills.
- Ability to collaborate effectively with engineering, development, and DevOps teams.

Preferred Skills

- Understanding of CI/CD pipelines and DevOps practices.
- Exposure to Backstage, TechDocs, or similar developer documentation portals.




- Experience improving technical knowledge sources for chatbots or AI-powered applications.
- Familiarity with automated documentation validation and publishing workflows.

Required Skills

Job Type: Full Time

Job Category: IT

Job Description

Chatbot Content Developer – Documentation Modernization & AI Enablement

Primary Skills: Python Scripting & Automation, Confluence & Markdown Documentation, Git/GitHub & AI-Assisted Development

Location: Toronto, ON
Work Model: Onsite
Job Type: Full Time

Job Description

We are seeking an experienced Chatbot Content Developer to modernize technical documentation and improve knowledge sources used by chatbots and AI-enabled applications. The role focuses on converting and migrating Confluence content into Markdown and documentation-as-code formats, developing automation utilities, and leveraging AI-assisted development tools to enhance documentation quality and consistency.

The ideal candidate will have robust scripting and automation skills, experience with Confluence and Git-based repositories, and a solid understanding of documentation management practices. The successful candidate will collaborate with engineering and DevOps teams to maintain reliable, structured, and accessible chatbot knowledge sources.

Key Responsibilities

- Review, analyze, and improve technical documentation used as chatbot knowledge sources.
- Convert Confluence pages into Markdown and documentation-as-code formats.
- Leverage GitHub Copilot and other AI-assisted development tools to improve documentation quality, structure, and consistency.
- Develop and enhance automation scripts for

📌 Chatbot Content Developer – Documentation Modernization (Toronto)
🏢 Realign
📍 Toronto