Lead team operations at HMSHost as a Shift Supervisor in Hudson. Ensure superior customer service, manage daily activities, and drive associate productivity through effective training.
As a Shift Supervisor, you'll assist management in overseeing daily operations, monitor staff productivity, and ensure compliance with corporate standards. This hands-on role includes directing work, scheduling shifts, and resolving customer complaints while exemplifying service excellence. Your leadership will be pivotal in maintaining a vibrant work environment and achieving business goals.
Key Responsibilities:
- Monitor daily activities and manage associate breaks
- Complete opening, daily, and closing checklists
- Train new associates and coordinate their onboarding
- Operate cash register and maintain cash security
- Ensure compliance with safety guidelines and food standards
Requirements:
- High School diploma or equivalent required
- 6 months of supervisory experience preferred
- Experience in food and beverage service and cash handling
- Solid communication skills for customer interactions
- Ability to lift up to 40 lbs and manage physical tasks
Enhance your supervisory skills and customer service excellence at HMSHost in Hudson.