22 Oct
|
Knix
|
Vancouver
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our cutting-edge products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming, confidence-building experience from the fitting room to the sales floor. As an Assistant Store Manager, you are the performance driving force of your location. You are a key partner in owning the business, driving high-stakes results through on-floor leadership and a culture of radical accountability.
You lead from the floor, balancing operational excellence with genuine human connection in a fast-paced environment. Coaching and developing people energizes you Working with your Store Manager, you empower Key Leads, and Sales Associates to grow, perform, and succeed together. At your core, you're a resilient, motivated leader who inspires teams, builds community, and delivers meaningful results through a world-class customer experience.
What's in it for you (Advantages and Perks)
- Competitive Pay - Base Salary plus Monthly Bonus, with performance-based pay increases.
- Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
- Generous Discounts on your favourite Knix products and Gratis Program
- Savings and Retirement - Company GRSP Program that matches up to (3%) of your pay
- Family - A Parental Leave Top-Up Program up to 80% of your salary
- Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Career Advancement - Knix keeps growing and we offer continuous development opportunities to support your career advancement
About You
- You have a strong pulse on what Knix customers want and know how to attract, engage, and delight them throughout the full client experience.
- You are a high-performance individual in a retail setting. You don't just meet targets; you obsess over outperforming them, viewing every shift as a 'selling period' where you own the results.
- You thrive in a fast-paced, agile environment and can think on your feet while confidently prioritizing what matters most in the moment.
- You understand the fitting room experience firsthand and are a natural at creating comfort, trust, and confidence for every customer.
- You are a people-first leader who empowers and engages your team, creating a culture where performance, accountability, and care go hand in hand.
- You bring strong business acumen and critical thinking, paired with a bias for action and an entrepreneurial mindset when solving problems.
- You lead with resilience and positivity, guiding teams through change and challenges while maintaining focus, momentum, and morale.
- You are deeply passionate about our customers and inspired by Knix, our mission, and the impact we make every day.
The Opportunity
- Drive store performance by leading key sales initiatives such as clienteling, owning the floor during peak moments, and coaching team members to maximize sales through needs-based service and strong product knowledge.
- Leverage KPIs and core business drivers (traffic, CVR, AOV, UPT) to influence sales targets and pivot team focus in the moment to meet business needs
- Command the floor during peak segments, instilling a sense of urgency and high-energy 'bias for action' in your team to convert every opportunity into a win.
- Lead impactful floor meetings, training, and coaching to drive alignment and consistent sales, service, and operational performance.
- Champion a customer-first culture that builds comfort, trust, and loyalty, driving repeat visits and meaningful connections with the Knix brand.
- Maintain operational excellence through strong inventory, shipment, and loss-prevention practices, ensuring accuracy, efficiency, and accountability across the team.
- Support the hiring and onboarding process while taking a lead role in developing sales talent to create clear development pathways.<
📌 Assistant Store Manager (Vancouver)
🏢 Knix
📍 Vancouver