Lead UX/UI and interaction design for web and mobile solutions within an Agile Scrum team delivering social services transformation features.

This senior Service Designer will guide service design activities across digital products and collaborate with client stakeholders and delivery teams. The work includes user experience design, interface design processes, interaction design, journey mapping, and service blueprinting. Established design systems and design tools support consistent, high-velocity deliverables.

Key Responsibilities:

- Lead service design across web and mobile solutions
- Deliver user-centered experiences using accepted design systems
- Facilitate client workshops and team-oriented design sessions




- Coordinate with technology and functional leads
- Support junior designers, developers, and testers

Requirements:

- Eight or more years in service or user experience design
- Expertise in UX, UI, interaction, and service design
- Experience delivering digital products in Agile environments
- Experience with Figma, Adobe XD, Sketch, or Axure
- Strong communication, stakeholder management, and problem-solving skills

Apply senior service design expertise across UX/UI, interaction design, design systems, and Agile digital product delivery.

📌 Senior Service Designer UX UI (Ottawa)
🏢 Service Design Jobs
📍 Ottawa