Are you passionate about supporting moms and babies through meaningful social work in a compassionate, trauma-informed, faith-based environment?

Arrow Home is a residential recovery program supporting women and their babies. As the Social Worker, you will walk alongside participants throughout their time at Arrow Home, from their first contact with the program through intake, case management, recovery planning, parenting support, advocacy, and transition from the program.

This is deeply relational work. Using a trauma-informed approach that emphasizes safety, choice, collaboration, and personal agency, you will help participants identify their goals, build on their strengths, access community resources, navigate complex systems, and take meaningful steps toward recovery and greater independence.

You will work closely with Program Participants, the Arrow Home team, government agencies, and community partners. You will support mothers in strengthening responsive parenting skills, healthy attachment, recognition of infant cues, and their children's safety and development.

As part of UGM's Christian community, you will bring a faith-based relational approach to your work by building caring relationships, demonstrating the love of Christ, offering prayer, and inviting participants who are interested to explore the hope and teachings of Jesus Christ.

This is a permanent, full-time position of 37.5 hours per week

The starting wage range is $35.20 to $38.46 per hour

Due to the nature of this role and the population served, this position is open to applicants who identify and live as women.

Who We Are

Demonstrating the love of Christ,



UGM feeds hope and changes lives through a faith-based continuum of care. We are a proud member of the Canadian Council of Christian Charities and have been recognized as a Best Christian Workplace. We offer competitive salaries, generous vacation and sick leave, an RRSP matching program, and potential educational assistance and flexible work arrangements.

Our extensive benefits plan is fully employer-paid and includes extended dental and medical coverage, as well as $4,500 per year in pooled paramedical expenses.

At UGM, we value employee resilience, career development, meaningful work, and a caring and supportive workplace. If you desire to learn and grow, have a passion to serve and make a difference, and connect with others with humility and humour, you may be a great fit for the UGM team.

Main Duties & Responsibilities

Trauma-Informed Case Management, 40%

- Build safe, respectful, and collaborative relationships with participants using trauma-informed practices that emphasize safety, choice, personal control, and dignity.
- Complete individual assessments to identify strengths, needs, areas of concern, and factors that may affect recovery, parenting, and independent living.
- Support participants in establishing goals, monitoring progress, and developing individualized case plans related to housing, employment,



substance use recovery, life skills, health, education, parenting, infant care, and other identified needs.
- Help participants identify next steps and connect with appropriate community services, recovery resources, and other supports.
- Advocate for participants and provide referrals to community resources that support their goals.
- Collaborate with the Arrow Home team to develop and review individualized plans and support participant progress through the program.
- Model healthy relationships and responsive parenting, providing coaching and skills development related to secure attachment, infant cues, nurturing interactions, and infant development.
- Provide support and leadership during crisis situations and serve as a resource to participants and other UGM staff.
- Document relevant case notes and maintain accurate, timely case files and records.
- Assess, record, and report observed behaviour to appropriate authorities when required.

Intake & Transition, 10%

- Serve as the initial point of contact for individuals referred to Arrow Home.
- Review and screen referrals, conduct intake interviews, assess applicant needs in relation to program services and eligibility criteria, and participate in interagency consultations as required.
- Coordinate participant intake and orientation, including required paperwork, introduction to the program and residence, bag checks, bed bug protocols, and other admission procedures.
- Facilitate planned and unplanned exits from the program.
- Support participants with transition planning through research, referrals, co

📌 Social Worker, Victoria
🏢 Union Gospel Mission - Vancouver
📍 Victoria